₨ 65,000

Key Responsibilities:

• Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
• Collaborate and build relationships with customers to strengthen service competitiveness
• Communicate timely back to customers, track and resolve any issues regarding the service

·        Contribute to customer development role

·        Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Job Specification:

·        O Levels/Matric orabove

·        Age limit: 18-45

·        Excellent command over English, with good American or Neutral accent

·        Excellent communication (Listening, Speaking & Writing)

·        Proficiency with MS Office particularly MS Excel

·        Flexibility & Adaptability

·        Customer-centric attitude

·        Emotional Intelligence and Critical Thinking

·        Self-motivated, assertive and responsive