Customer Support Representative - International Business
3 Years Ago - Services - Karachi - 538 Views
Location:
Karachi
Price:
₨ 65,000
Key Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely back to customers, track and resolve any issues regarding the service
· Contribute to customer development role
· Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Job Specification:
· O Levels/Matric orabove
· Age limit: 18-45
· Excellent command over English, with good American or Neutral accent
· Excellent communication (Listening, Speaking & Writing)
· Proficiency with MS Office particularly MS Excel
· Flexibility & Adaptability
· Customer-centric attitude
· Emotional Intelligence and Critical Thinking
· Self-motivated, assertive and responsive